IBIS Case Histories & How we Differentiate Ourselves Update
"The reason that each one of our services is listed on our website is that, since 1976, somebody has hired us to do that. In some cases many times, in some cases a few times, but in every case we have done it successfully. 99% of the websites for Private Investigation firms have a long list of things they think they might like to do, but actually haven’t got a clue about.
Almost all private investigators websites say ”International“ when in reality, like the 6th century serf, they never travel more than 5 miles from their home village. (With about the same ability to professionally do a 21st century fraud investigation, I might add). It’s frustrating. When we say we work in 45 countries, I know which ones they are, what we did, when we did it and for who. This is how we differentiate ourselves.
Right now, quite a lot of our revenue comes from (a) repeat business and (b) referrals from existing or previous clients. That’s great, it means we are doing something right, and we do everything we can to make our clients keep loving us."
Derek S T Baldwin
IBIS Director of Worldwide Operations & General Councel
The following case histories are based on actual files that an IBIS Corporation business segment has worked on. We do not include case histories from employees or consultants which were worked on outside of IBIS.
IBIS regards client confidentiality very highly and will not mention any client or subject’s name unless permission has been granted to IBIS or the case has become public record by being reported in the media or a Court.
IBIS has many thousands of case histories. The following are just a few of them to illustrate the types of common and uncommon cases which IBIS resolves.
BLANK CHEQUE SCAM
Blank checks were stolen from a stationery cabinet in the office of our multi-national client, printed for over $500,000.00 ($US) and with a stolen “dead” check and a graphics program, and forged endorsements, were deposited in a 3rd party off-shore account. This was only accidentally discovered when the bank reconciliation was done earlier than usual.
IBIS operatives identified and discreetly located the beneficial owner of the off-shore account and obtained a full confession. The funds were frozen and recovered. Using overt interviews and covert techniques, IBIS investigators identified the rest of the perpetrators, including the temp at the office who actually stole the blank checks, passed them to her boyfriend, who sold them to a street gang member he met in a bar. He then passed them to a member of an organized crime group.
IBIS then recommended controls and assisted our client to implement specific controls to prevent a reoccurrence.
Our client was lucky they discovered the fraud in time for IBIS to stop it. Are your blank cheques secured? Do you know who your temporary help is?
BRANCH PLANT FRAUD In a belt-tightening measure, a US head office for an international manufacturing company compared the gross payroll figures for each of their foreign branch plants over the previous 2 years. Even after taking into account the fall in value of the $US against foreign currency, one branch plant’s payroll had increased 25%. There was no increase in productivity to explain this. In fact sales were down. Queries to the branch resulted in the usual answers: “You don’t understand how things work here in Slobovistan”.
IBIS was tasked with determining the cause. An initial surveillance counted the number of employees physically entering and exiting the plant each shift for a week.
The employees actually entering the plant numbered only 75% of the employees on the payroll. Our client then tasked IBIS with a more detailed evaluation.
The results of the IBIS Operations Audit™ horrified our client. There was massive, plant-wide fraud. The client replaced the Plant Manager, the Assistant Plant Manager, the HR Manager, three Shift Supervisors, the entire plant Security force and cleaned up the fraud.
Our client was able to reduce costs by 40% at this branch and tasked IBIS with examining three other 3 branch plants which had “issues”. Only one plant was operating satisfactorily. Our client was able to save an additional 20% at each of the other two plants. One had fraud, but less severe; both had a lack of controls which resulted in external theft and waste of supplies and finished product.
The client went from horrified to happy!
C-TPAT FRAUD Every day thousands of trucks carrying innumerable products enter the USA from Canada and Mexico. IBIS has performed its assessments on both Canadian and US and foreign companies.
The IBIS C-TPAT assessment assists our clients in obtaining their C-TPAT certification, but also highlights weaknesses in plant operations and supply chain security which make the client vulnerable to internal and external theft and fraud. This makes the IBIS assessment even more cost effective to the client.
Among the issues that IBIS has revealed:
- The hijacking of the operations of an entire container terminal by organized
- Members of organized crime controlling a major cross-border trucking
- The entire staff of a Branch plant from the Plant Manager to the sweeper
conspiring to smuggle pallet loads of goods across the border in company
- Security guards whose names appear on the “no-fly” list allowing unknown
persons access to high security shipments;
- High value items disappearing from an unlocked, un-secured warehouse;
- Spare parts for military aircraft being counterfeited and substituted for the
COMPUTER FORENSICS Two large international financial institutions became involved in intense litigation concerning breach of confidentiality undertakings and the alleged misuse of proprietary information.
IBIS was appointed by the Court to act for the custodian of the data to forensically acquire and examine hundreds of hard drives, portable media, PDAS and other data storage devices, including San servers in multiple locations from coast to coast. IBIS then reported our findings to the Court.
The Court also directed IBIS to produce numerous libraries of documents, hundreds of thousands of pages at a time in printed format as well as searchable electronic format with dozens of different filters including keyword date, content, author, location and numerous other filters to be managed for the parties, the experts and the Court. The case, widely reported in the media in various countries, continues ….